Frequently asked questions
Product
What does DevProfile do?
DevProfile uses your career information, resume and public GitHub evidence to help you assess your own profile, build resumes and plan improvements. Review AI-generated results before using them.
DetailsWho can use the service?
The approved launch is for adults aged 18 or older who have the legal capacity to contract. Use your own information. Employer screening and assessments of other people require a separate review.
DetailsAnalysis & Score
Does my score or resume guarantee a job?
No. Scores and recommendations are estimates, not hiring decisions or guarantees of interviews, salary, ATS acceptance or employment. Generated resumes can contain errors; verify every claim.
DetailsWhat are my usage limits?
Check the current pricing page and your account for the features and limits available to your plan. A run processes the inputs for that requested analysis; availability and limits can vary by feature.
DetailsBilling
Can I cancel renewal?
Use Billing to cancel future renewal. Access normally continues through the paid period shown in your account. A charge already being processed may need separate review. Cancellation is different from statutory withdrawal or a refund request.
DetailsDo you offer refunds?
There is no voluntary change-of-mind refund program. Mandatory consumer rights and remedies for service failures or duplicate, incorrect, unauthorized or improperly collected charges are preserved. Contact support for review; this does not restrict regulator or payment-provider rights.
DetailsHow do I send a withdrawal notice?
Use the withdrawal page to submit a notice and save its receipt. If you cannot sign in, email devprofille@gmail.com. Receipt confirms submission, not eligibility or an approved refund. Applicable deadlines and remedies depend on your contract and law.
DetailsWhat payment information is stored?
Kashier handles card entry. DevProfile retains subscription and transaction information, payment references, recurring-payment consent and protected reusable payment credentials where needed. It does not claim to store no payment data.
DetailsIs there a student discount or guaranteed free allowance?
Only rely on offers and allowances shown in the current pricing page and checkout. We do not promise an unannounced student program or a permanent fixed allowance.
DetailsPrivacy & Data
What information is stored?
Depending on your features, this includes account details, career profiles, public GitHub evidence, resume text and generated documents, analyses and progress, saved jobs, mentor chat, billing and operational records. Local resume drafts are also stored in your browser.
DetailsWhich AI providers receive my information, and is it used for training?
Configured integrations include Gemini and Groq, with optional NVIDIA routing. Relevant resume, profile, repository or chat context can be sent for the requested feature. Production routing, paid tiers, retention and training controls must be verified before the provider disclosure is finalized; no universal no-training promise is made.
DetailsWhat can become public?
Publishing a profile can make it discoverable by search engines. People can forward links or save copies. Removing publication cannot erase copies held by others. Report links have a separate sharing mechanism whose controls require verification.
DetailsDoes deleting my account delete everything?
No. Account access is removed and the existing restoration period is 30 days, followed by scheduled purge. Financial, consent and certain operational records may remain for justified purposes. Backup and provider deletion timing require separate handling. Contact support for an erasure request requiring a different outcome.
DetailsHow do I export, correct or erase my data?
Settings provides account editing, JSON export and account deletion. Generated document downloads supplement the export. For missing categories or if you cannot sign in, contact devprofille@gmail.com; proportionate identity verification may be needed.
DetailsHow are browser drafts cleared?
Resume drafts are restored only after your account is confirmed. Signing out or switching accounts clears the previous draft. Use the clear-draft control or browser site-data settings to remove browser copies. Copies you downloaded separately remain under your control.
DetailsIs optional analytics enabled?
No. Optional analytics is disabled and no analytics preference is collected. This does not affect essential features.
Details